The Catering Director works to promote the Club’s banquet facilities for private banquets, business and social meetings, member and non-member related activities and all Club events. Meets with prospective hosts to confirm all event details, facilitates other vendor needs when necessary, develops detailed contracts for clients and ensures accurate and timely billing process. Directly supervises Catering Coordinator and works closely alongside the Director of Food and Beverage in supporting the operations staff. This position reports to the Assistant General Manager. The successful candidate requires the ability to organize and prioritize, be personable, responsible and willing to work in a team environment with an emphasis on leadership. The Catering Director will have excellent relationship building skills, a positive attitude, and a commitment to provide our Membership with an experience to exceed expectations.
Job Requirements and Responsibilities
Helps clients arrange banquets, luncheons, meetings, weddings, and all social and member or guest events.
Works with the Executive Chef to determine selling prices, menus and other details for catered events and feasibility of preparing menus selected. Suggests and helps guests plan menus in conjunction with the Executive Chef, including special requests.
Ensures all details are finalized and communicated to department managers enabling sufficient lead time for product ordering, staff scheduling and banquet preparation.
Works closely with banquet and other departments to assure that member and guest expectations are exceeded.
Provides food and beverage management staff detailed BEO function sheets at least one week in advance and meets with staff weekly, and more if necessary, to ensure all information and details are communicated to staff.
Inspects finished arrangements; is present to oversee the actual greeting and serving of guests when applicable.
Arranges for prompt payment including receipt of appropriate deposits as required by the company guidelines.
Ensures function billing is accurate and timely. Verifies the accuracy of all charges and ensures all information is received in a timely fashion to properly bill function.
Creativity in designing and promoting club functions and event
Critiques functions to determine future needs and to implement necessary changes for increased quality
Provides a preliminary and final budget to General Manager for each function.
Researches and develops, then assists the AGM in implementing and monitoring budget and annual sales plan for catering department and related events
Assumes responsibilities of Manager on Duty (MOD) when necessary.
This individual must have a professional appearance, a good sense of judgment, fairness and consistency in their work ethic
Hires, trains, approves payroll and periodic performance reviews of direct reports, to include the Catering Coordinator and others when applicable.
Follows and enforces all rules and policies of the Club.
Handles all member and guest complaints in a professional manner and according to established policies, and forwards all information to the AGM and GM.
Participates as an active member of the management staff in improving the service and operation of the Club.
Maintains active involvement in CMAA or NACE and continuing education in field related classes.
Maintains knowledge of role during emergency situations. Aware of fire and life safety procedures.
Displays a sense of urgency with all tasks, sets an example for the staff.
This position requires working nights, weekends and holidays.
Performs other duties as assigned by Assistant General Manager.
Requires a minimum of 3 years’ experience in a private country club, upscale hotel or luxury resort banquets and catering.
Bachelor's degree in Hospitality Management, Marketing or Business, or equivalent.
Thorough knowledge of Catering and Banquet operations and budgeting
Excellent written, oral and computer skills are essential and the ability to communicate on several levels.
Above average proficiency in computer and internet usage; Microsoft Office: Excel, Word and Outlook. Ability to quickly and proficiently learn new POS systems and softwares. Experience with NorthStar preferred
Able to operate standard office equipment
Certified Meeting Planner (CMP) or CMAA designation desired
Initiative, creativity and self-motivation as well as discipline
Ability to manage financial and human resources effectively and responsibly to achieve established goals and objectives
High level of professionalism and integrity as befitting a member of management
Time management, prioritization, and problem solving skills
Occasional bending, stooping, lifting, pulling
Frequent sitting and repetitive actions. Continuous walking, standing
Occasionally must work outdoors in inclement weather.
Must be able to exercise good judgment under pressure
High level of interpersonal skills
All employees must maintain a neat, clean and well-groomed appearance per company standards. Due to the cyclical nature of the hospitality industry, employees are required to work varying schedules to reflect the business needs of the club, to include evenings, weekends and holidays. Upon employment, all employees are required to fully comply with Druid Hills Golf Clubs rules and regulations. This job posting is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Druid Hills Golf Club is an equal opportunity employer and drug free work place. Pre-employment criminal background checks and professional reference checks are required.
Benefits include comprehensive health insurance coverage, 401k, paid time off, complimentary employee meals and golf privileges, parking, social events, professional association membership, and opportunities for professional development. Compensation to include base salary DOE plus commission.
Additional Salary Information: Base salary plus commission package
About Druid Hills Golf Club
Druid Hills Golf Club is looking for qualified team members who will provide high levels of personal and memorable service to our members and their guests. Located just three and a half miles from downtown Atlanta, Druid Hills Golf Club is an exclusive private club situated in the heart of a historic neighborhood near Fernbank Museum and Emory University. Founded in 1912, we have a rich tradition of offering a full array of amenities and services to our members and their guests.
At the corner of Clifton Rd. and Ponce De Leon Ave, directly across from Fernbank Museum of Natural History, we are steps away from a Marta Bus Stop.
We offer to our team:
• Competitive Wages
• Free Parking
• Free Employee Meals
• Employee Social Events
• Golf Privileges
• MARTA discounts
• Medical, Dental, Vision and Life Insurance for FT Employees
• Holiday Pay and PTO
• Professional Development
• 401k with employer match
• Fantastic Team Atmosphere!
We know that remarkable guest service starts with great team members. How will you BE THE DIFFERENCE!