IHI is a leading innovator in health and health care improvement worldwide. For more than 25 years, we have partnered with an ever-growing community of visionaries, leaders, and front-line practitioners around the globe to spark bold, inventive ways to improve the health of individuals and populations. Together, we build the will for change, seek out innovative models of care, and spread proven best practices. When it comes to raising the quality of health for all, IHI sees boundless possibilities, and while we see the walls in front of us, we will not rest until we reach the other side. Learn more at ihi.org.
Coordinate IHI Events across the country serving 25-300 attendees
Drive timelines and facilitate team meetings; pre and post event
Manage hotel room blocks, catering, affiliate meetings, transportation, and audio-visual needs
Review hotel bills and event associated invoices, reconciling any billing discrepancies
Compile and evaluate all event surveys to make necessary changes to improve the quality of the event for the next offering
Managing event and registration software requests in event management systems; including enrollment link set up and rate creation
Assist with the event planning and execution for National Forum, Patient Safety Congress, Africa Forum, Europe Forum, Asia Pacific Forum. Responsibilities will include but not be limited to:
Speaker and Staff hotel and flight logistics
Storyboard submission/acceptance process, presenter and hall coordination
A/V and catering ordering, management and invoicing
Sponsor communication and outreach copywriting
Accreditation survey creation
Booking and managing affiliate meetings
Coordinating the creation and placement of event signage
Assist the build of event mobile apps
Position Knowledge, Skills, and Abilities:
Excellent written and verbal communication skills, for both internal and external stakeholders
Excellent relationship management skills, with both internal and external stakeholders
Critical thinking skills and ability to problem solve, sometimes "on your feet"
Experience detailing events from start through on-site execution
Ability to be Flexible and adapt to different teams, styles, and work environments
Ability to prioritize and manage competing priorities; management of multiple events at once
Bachelor's degree or equivalent work experience required
Previous work experience in a professional environment
Minimum of two to three years of experience in event planning/project management for multiple sized events
Ability to work early mornings and late evenings when event schedules require it
Proficiency in Windows, Word, Excel, and PowerPoint
Experience working with event SAS software preferred
Willingness and interest in domestic and international travel: 25%
Personal commitment to workplace diversity, inclusion and equity
IHI is proud to be an equal opportunity workplace and an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, religion, gender, marital status, national origin or ancestry, disability, veteran status, military service, age, sexual orientation, gender identity, genetic information, or political belief or activity. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation to complete our application, please let us know.
Additional Salary Information: $58,000 - $65,000
About Institute for Healthcare Improvement
Our vision: Everyone has the best care and health possible.
Our mission: Improve health and health care worldwide.
An Irish proverb says that “When you come upon a wall, throw your hat over it, and then go get your hat.” At IHI, the spirit of this one little saying has inspired many big outcomes.
People who are drawn to IHI see beyond walls to the possibilities on the other side. We are inspired and energized by one uniting vision: a future in which everyone has the best care and health possible.
Although the problems are big and daunting, we resolve to approach them with optimism grounded in rigorous science, hard work, and a relentless drive for results.
IHI is a recognized innovator, convener, and generous leader, a trustworthy partner, and the first place to turn for expertise, help, and encouragement for anyone, anywhere who wants to profoundly change health and health care for the better.
We stay true to our values, even in the face of risk or loss. We speak up. We do this all in the service of personal and organizational integrity.
We build relationships grounded in patience, kindness, gratitude, and respect. In our tea...ms and in our work, we bring our whole selves in an authentic and caring spirit and encourage others to do the same.
We work to prevent and undo unfair systems, policies, and forms of racism and discrimination that drive gaps in our organization and in our work. We tell the truth about inequities and value all voices. We believe that we are interconnected and that inequities lead us all to lose. We want everyone to thrive and none of us can truly thrive until we all do.
We recognize the unique experience that each of us brings and believe in each other’s strengths. We ensure that people feel empowered and supported. We engage in genuine dialogue and encourage feedback with one another and our customers.