The purpose of this job is to serve our Members, Customers and Coworkers.
This position is responsible for the planning and delivery of ACHE’s educational seminars and special events, as well as the coordination and monitoring of registration activities related to those programs.
Meeting Planning 75% of Time
Provides meeting planning support for Congress on Healthcare Leadership, Clusters and Special Programs.
Prepares annual meeting calendar for selected face-to-face events.
Conducts site selections, negotiates rates, fees and concessions and prepares hotel contracts.
Establishes budgets and monitors expenses to remain within budget constraints.
Prepares and confirms meeting specifications for hotel, food/beverage and audiovisual within budget guidelines for assigned meetings.
Provides on-site support for education programs.
Reconciles programs, which includes all invoices and payments and post-event analysis.
Provides comprehensive leadership for Congress activities on both specific projects and overall project management (creating unified timelines, avoiding conflicting strategic decisions, etc.).
Considered subject matter expert regarding meeting planning procedures and insights and responsible for expanded meeting planning roles.
Marketing Liaison 15% of Time
Serves as the primary liaison between the Departments of Professional Development and Marketing on the review and approval of promotional materials for educational programs offered by Professional Development.
Attends regular status meeting between Professional Development and Marketing for regular two-way communication and coordination, including reporting back to the department on relevant issues.
Participates on teams that work with faculty and content experts to develop marketing copy and choose target audiences.
Monitors costs to stay compliant with budgets and adheres to promotion deadlines.
Budget Preparation and Analysis 5% of Time
Aids Associate Director in creation of divisional budget documents, assumptions and philosophy
Reviews monthly financial statements and researches variances. Creates forecasts as needed.
Identifies opportunities and provides recommendations for growth opportunities
Administrative Activities 5% of Time
Assists the Associate Director in other areas as needed.
KNOWLEDGE AND SKILL REQUIREMENTS
Bachelor’s degree in hotel management, business administration or related field.
Five to seven years’ experience in meeting planning or hotel/restaurant management. Contract negotiation experience and CMP preferred.
Must be computer literate with knowledge of Outlook, Word and Excel; Adobe Professional and PowerPoint experience preferred.
Must be well organized, detail oriented and take pride in his/her work.
Must possess strong written and verbal communication skills; be able to communicate knowledge and concepts clearly and diplomatically.
Must demonstrate a strong team and customer service orientation.
Must possess a process improvement orientation.
Must be able to respond quickly and appropriately to emerging situations.
Must show and take initiative.
Ability to analyze uncertain situations and make decisions.
Must possess sound judgment, discretion, and a high degree of professionalism.
Must have regular and predictable attendance.
Must be able to gain comfort in ambiguous situations and possess a multi-task orientation.
Ability to travel.
This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. In addition, percentages allocated to job functions are subject to change at the supervisor’s discretion. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor; subject to reasonable accommodations.
About American College of Healthcare Executives
The American College of Healthcare Executives is an international professional society of more than 40,000 healthcare executives who lead hospitals, healthcare systems and other healthcare organizations. ACHE is known for its prestigious FACHE® credential, signifying board certification in healthcare management, and its educational programs including the annual Congress on Healthcare Leadership, which draws more than 4,000 participants each year. ACHE's established network of more than 80 chapters provides access to networking, education and career development at the local level. In addition, ACHE is known for its periodicals, the Journal of Healthcare Management and Frontiers of Health Services Management, as well as groundbreaking research, career development and public policy programs. ACHE's publishing division, Health Administration Press, is one of the largest publishers of books and journals on all aspects of health services management including textbooks for use in college and university courses. Through such efforts, ACHE works toward its goal of being the premier professional society for healthcare executives dedicated to improving healthcare delivery.
Located in downt...own Chicago, the association has a staff of 100, a budget of $24MM and total assets of $49MM. Values of the organization include integrity, lifelong learning, leadership and diversity. The organization is governed by a 15-person Board of Governors.
Professionalism and educational advancement are core staff beliefs, with ongoing career development and enhancement. Several senior staff have been in their positions for more than 10 years, representing significant continuity and organizational commitment. ACHE staff members are recognized both nationally and locally within the association community as role models for the profession. For additional information, please see www.ache.org.