Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The Assistant University Registrar is a member of the management team of the Office of the University Registrar reporting to the University Registrar. This position manages the delivery of key functions and support services to students, faculty and staff within the Washington University community. Supervises front-line staff and functions within a team of individuals dedicated to improving the effectiveness and accuracy with which student records data is managed in a service oriented environment.
PRIMARY DUTIES AND RESPONSIBILITIES:
Hire, train and manage several non-exempt staff members primarily delivering services in transcript/verification services, Veterans' benefits, graduation services, student records updates and general inquiries.
Develop and coordinate delivery of training to administrative users of the Student Information System.
Student Records Services:
Oversee transcript request fulfillment, including managing relationship with vendor, monitoring upgrades, continuity of service, and efficient processes within the Office of the University Registrar.
Manage processes by which student records are updated, including requests to correct/change students' bio/demo data and maintain of exchange program participants' records.
Oversee response to verification requests, including via the National Student Clearinghouse and individual student inquiries.
Monitor Intent to Graduate student submissions and process; ensure data quality and coordinate with partners to review and approve degree candidates.
Maintain degree conferral process.
Manage relationship with diploma vendor, including invoices, diploma orders and quality assurance.
Coordinate with Commencement and school event planners for diploma distribution.
Coordinate with staff encoding degree audit to provide backup support as needed.
Manage cash transactions and make deposits for the office as needed on any payments received, e.g. replacement diplomas, official transcripts, VA administrative allowances.
Office Standards and Expectations:
Perform other duties as assigned.
Serve on the Office of the University Registrar management team to support, direct and guide office operations, ensuring integrity of student data, continuous improvement and a high quality of service.
Engage in professional development activities and study to improve professional skills and stay current on regulations and best practices.
Bachelor’s degree and three years’ related experience.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Department of University Registrar. This position is for the Danforth Campus.
The hiring range for this position is $48,087 - $62,517 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.