Meeting & Event Services (MES) is currently searching for a Senior Registration Specialist to support client-facing and internal events delivered at a regional and national level. This individual will primarily be responsible for coordinating and execution of event assets including but not limited to the following: invitation and registration site development and distribution, registration management and reporting.
Manages and oversees the building, testing, and management of registration sites for client and internal events with multiple attendee types and multiple hotels
Collaborates with meeting planners and sponsors to understand the event objectives and related registration requirements to effectively build registration sites with appropriate design, form logic and questions
Delivers exceptional client service with a consultative, solutions-oriented approach
Provides insight and recommendations on the development and design of registration sites to meeting sponsors
Resolves issues for invitees and addresses complex issues and questions related to the registration site (customer service, program or technical questions)
Delivers registration reports in accordance with the established schedule and develops custom event specific and ad-hoc reports as requested
Frequent interaction and communication with firm leadership, internal and external clients through event registration
Post event reporting and reconciliation
Responsible for maintaining quality and data integrity
Assists in the development and implementation of process improvement strategies and initiatives
Supports Registration Manager with registration related projects, and may take a role in the project management
Performs other job-related duties as assigned
Excellent communication skills (written and oral) with a consultative style
Solutions & results oriented
Ability to work independently, on multiple projects simultaneously and under deadlines
Technical savviness and comfort working in new, robust systems; registration platform knowledge a plus
Strong working knowledge of Word, Excel, Outlook
Strong client-service approach
Ability to handle high volume workload and achieve results-with minimal supervision-in an intense, fast-paced, virtual team environment
Solid attention to detail and organizational skills
Demonstrated ability to take initiative and interact with all levels of management
BA/BS required; over 5 years of related experience, preferably in meetings/events, technology, marketing or communications
Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
How You'll Grow
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there is always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. Explore Deloitte University, The Leadership Center.
Internal Number: 13691526
At Deloitte, our professional development plan focuses on helping people at every level of their career to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs at Deloitte University, our professionals have a variety of opportunities to continue to grow throughout their career. At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits.Our positive and supportive culture encourages our people to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them to be healthy, centered, confident, and aware. We offer well-being programs and are continuously looking for new ways to maintain a culture where our people excel and lead healthy, happy lives. Deloitte is led by a purpose: to make an impact that matters. This purpose... defines who we are and extends to relationships with our clients, our people and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities. We want job seekers exploring opportunities at Deloitte to feel prepared and confident. To help you with your interview, we suggest that you do your research: know some background about the organization and the business area you’re applying to.