Director of National Accounts – West Coast Association
Location: Phoenix, Arizona
Type: Full Time
4 Year Degree
The Director of National Accounts’ primary objectives includes selling, promoting, and securing Citywide conventions for Visit Phoenix and increasing Phoenix’s market share of meetings, conventions, and trade show business. This individual will drive economic impact for our destination through lead generation and converting sales leads into definite business for the Phoenix Convention Center. Sales territory coverage will be the West Coast and Texas, with a primary focus on the association segment.
The Director of National Accounts will work in collaboration with our Hotel Partners and Phoenix Convention Center to secure meetings/events in Phoenix and to promote downtown Phoenix as a premier convention hosting destination for meeting and event planners within the sales territory. The threshold for citywide programs begins at 400 peak rooms and above and requires space at the Phoenix Convention Center.
Duties and Responsibilities:
Develop and execute a sales plan to create awareness of the destination, aggressively pursue all citywide opportunities, and exceed goals based on assigned accounts and territories.
Sell our destination to specific accounts/territories, creating, and delivering sales presentations/proposals, securing/blocking space at PCC, plan and execute compelling site visits, and maintain a healthy sales lead funnel while also converting definite citywide bookings.
Foster positive relationships with current clients; create and implement new business development plans.
Collaborate with new customers to understand their needs and objectives and offer strategic business event solutions.
Maintain visibility in the marketplace through membership and participation in chapter meetings of industry associations (CreW, PCMA, etc.). Increase business opportunities and develop industry thought-leadership skills to position Visit Phoenix and our brand as a best-in-class DMO and destination.
Organize and maintain records, ensure all accounts, customer information, and sales activities are entered into the CRM database (Simpleview).
Produce monthly reports, participate in conference calls, and lead monthly market calls with both hotel and PCC partners.
Attend tradeshows, sales missions, client events, networking meetings and local meetings as needed to support and sales team convention business.
Submit expense reports accurately and in a timely manner.
Perform other duties as assigned by the VP of Sales
Minimum of 5+ years of hospitality industry large convention/citywide sales experience.
Bachelor’s Degree preferred.
Working knowledge of competing convention cities and large-scale convention facilities.
Thorough understanding of the sales process, meeting facilities, food & beverage requirements, audio-visual, and overall meeting specifications as it relates to booking space, negotiations, and contracts.
Demonstrated success with team sales concept and attaining individual and team goals.
Professional and amicable demeanor with the emotional intelligence to guide and maintain consensus with community partners and myriad stakeholder groups, as well as with colleagues.
Strong organizational and time management skills to be efficient and productive in high-volume and high-paced environments
Must be very goal-oriented, independent, and self-motivated.
General computer knowledge, including Microsoft Windows & Microsoft Office.
Able to work flexible hours and travel out of the area for sales and meeting needs.
Valid Driver’s License Required.
Visit Phoenix is proud to be an equal-opportunity workplace employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
Visit Phoenix is a non-profit organization that promotes the Greater Phoenix community to a global audience of travelers and books conventions into the Phoenix Convention Center and area hotels and resorts. Visit Phoenix cultivates and maintains relationships with convention and meeting planners, journalists and influencers, travel agents and tour operators.
We produce marketing and brand campaigns promoting leisure travel and meetings, coordinate site visits, conduct media tours and maintain the official tourism website for Greater Phoenix. In partnership with our nearly 1,000 member businesses, Visit Phoenix brings business to Greater Phoenix that would not otherwise come—from leisure visitors to group meetings to popular sports events. Through this, Greater Phoenix can compete in today’s globalized, networked world for its share of the world’s consumers, businesses, investment, capital, respect, and attention.
Greater Phoenix is the must-experience destination delivering an unmatched blend of outdoor and urban life.
Promote the power of travel to elevate our communities and inspire our visitors.
COMMUNITY | Together We Rise
We are ...members of our rich and diverse communities, and we build bridges for representation and inclusion both within and beyond.
INNOVATION | Reinvention Lives Here
We are purveyors of innovation, and we approach every new frontier with a boldness inspired by our partners and thought leaders.
TRUST | Confidence Is Our Game
We are stewards of trust, and we honor that commitment by driving local impact and delivering measurable results.
PASSION | Ignite Greatness
We are fueled by our passion to rise beyond our comfort zones, and we continuously grow through the cycle of success.