Career Center
Bloomington, Indiana,
Hamilton, New York
Colchester, Vermont
Rockville MD/hybrid
Posted: 17-May-23
Location: Phoenix, Arizona
Type: Full Time
Preferred Education:
Job Description
The Director of National Accounts’ primary objectives includes selling, promoting, and securing Citywide conventions for Visit Phoenix and increasing Phoenix’s market share of meetings, conventions, and trade show business. This individual will drive economic impact for our destination through lead generation and converting sales leads into definite business for the Phoenix Convention Center. Sales territory coverage will be the West Coast and Texas, with a primary focus on the association segment.
The Director of National Accounts will work in collaboration with our Hotel Partners and Phoenix Convention Center to secure meetings/events in Phoenix and to promote downtown Phoenix as a premier convention hosting destination for meeting and event planners within the sales territory. The threshold for citywide programs begins at 400 peak rooms and above and requires space at the Phoenix Convention Center.
Duties and Responsibilities:
- Develop and execute a sales plan to create awareness of the destination, aggressively pursue all citywide opportunities, and exceed goals based on assigned accounts and territories.
- Sell our destination to specific accounts/territories, creating, and delivering sales presentations/proposals, securing/blocking space at PCC, plan and execute compelling site visits, and maintain a healthy sales lead funnel while also converting definite citywide bookings.
- Foster positive relationships with current clients; create and implement new business development plans.
- Collaborate with new customers to understand their needs and objectives and offer strategic business event solutions.
- Maintain visibility in the marketplace through membership and participation in chapter meetings of industry associations (CreW, PCMA, etc.). Increase business opportunities and develop industry thought-leadership skills to position Visit Phoenix and our brand as a best-in-class DMO and destination.
- Organize and maintain records, ensure all accounts, customer information, and sales activities are entered into the CRM database (Simpleview).
- Produce monthly reports, participate in conference calls, and lead monthly market calls with both hotel and PCC partners.
- Attend tradeshows, sales missions, client events, networking meetings and local meetings as needed to support and sales team convention business.
- Submit expense reports accurately and in a timely manner.
- Perform other duties as assigned by the VP of Sales
- Minimum of 5+ years of hospitality industry large convention/citywide sales experience.
- Bachelor’s Degree preferred.
- Working knowledge of competing convention cities and large-scale convention facilities.
- Thorough understanding of the sales process, meeting facilities, food & beverage requirements, audio-visual, and overall meeting specifications as it relates to booking space, negotiations, and contracts.
- Demonstrated success with team sales concept and attaining individual and team goals.
- Professional and amicable demeanor with the emotional intelligence to guide and maintain consensus with community partners and myriad stakeholder groups, as well as with colleagues.
- Strong organizational and time management skills to be efficient and productive in high-volume and high-paced environments
- Must be very goal-oriented, independent, and self-motivated.
- General computer knowledge, including Microsoft Windows & Microsoft Office.
- Able to work flexible hours and travel out of the area for sales and meeting needs.
- Valid Driver’s License Required.
Visit Phoenix is proud to be an equal-opportunity workplace employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
