Position Summary: The Donor Engagement Coordinator is an integral member of the Philanthropy team, focused on donor stewardship and benefit fulfillment for the individual donors of the Cincinnati Symphony Orchestra and Cincinnati Pops (CSO). The Donor Engagement Coordinator will create and manage a donor-centric stewardship program for all individual donors with the goal of promoting a culture of philanthropy that celebrates the generosity of every donor who invests in the mission of the CSO.
Job Duties and Responsibilities:
Manage donor cultivation and engagement activities for the individual donors to the Orchestra Fund.
Manage the concert preparations for the Philanthropy team which includes; donor parking logistics, text alerts and concert reminders, and coordinating details for donor hospitality in the Taft Suite.
Work in conjunction with the Events Planner on donor events to manage logistics such as event RSVPs, list generation, nametags, etc.
Coordinate and manage the annual tax letter to donors $250 and above.
Manage the creation and distribution of donor stewardship materials, including for special occasions to board members, donors and Philanthropy team members.
Order and maintain the Philanthropy department’s branded printing and mailing supplies including letterhead, envelopes, buckslips, etc.
Work with the Data team to manage individual donor recognition elements for the program book including the donor honor roll.
Manage the monthly credit card statement for the Philanthropy team, which includes gathering the receipts and coding the statement for the Finance department.
Manage donor appointments for the Chief Philanthropy Officer, the Director of Individual Giving and the Director of Special Campaigns and Legacy Giving, which may include calling and making appointments, confirming them, and/or making reservations.
Serve as a point of contact for general Philanthropy phone calls that can be directed to the team members.
Support organization’s Diversity, Equity and Inclusion initiatives as well as supporting a respectful organizational culture.
Other duties as assigned.
Job Requirement, Skills, Background
Experience preparing external communications.
Ability to work independently, set priorities, multi-task and use independent judgment while keeping Supervisor informed of work activity and issues.
Experience working cross departmentally with a variety of stakeholders including staff, volunteers, donors, and prospects.
Proven effectiveness in problem solving and make sound decisions.
Experience with relational databases such as Tessitura or Raiser’s Edge.
Ability to work outside traditional business hours (nights and weekends).
Experience in PC/Microsoft environment.
Enthusiasm for the performance of live music.
Reporting Relationship: Assistant Director of Individual Giving
The Cincinnati Symphony Orchestra, which also performs as the Cincinnati Pops, is one of America’s finest and most versatile ensembles. With a determination for greatness and a rich tradition that dates back over 120 years, the internationally acclaimed CSO attracts the best musicians, artists and conductors from around the world to Cincinnati. With new commissions and groundbreaking initiatives like LUMENOCITY®, One City, One Symphony, The Pelléas Trilogy, and the MusicNOW Festival collaboration, the Orchestra is committed to being a place of experimentation.
Louis Langrée began his tenure as the CSO's 13th Music Director in the 2013/14 season with a celebrated program The New York Times said “deftly combined nods to the orchestra's history, the city's musical life and new music.” Over the Orchestra's 122-year history, it has also been led by Leopold Stokowski, Eugène Ysaÿe, Fritz Reiner, Eugene Goossens, Max Rudolf, Thomas Schippers, Jesús López-Cobos, and Paavo Järvi, among others.
A champion of new music, the Orchestra has given American premieres of works by such composers as Debussy, Ravel, Mahler and Bartók and has commissioned works that have since become mainstays of... the classical repertoire, including Copland's Fanfare for the Common Man. The Orchestra continues to commission new works and to program an impressive array of music. In recent years, the CSO has performed the world premieres of Nico Muhly's Pleasure Ground, David Lang's mountain, Caroline Shaw's Lo and Daniel Bjarnason's Collider as part of the groundbreaking collaboration with the MusicNOW Festival, as well as the world premiere of André Previn's Double Concerto. More recent commissions include Gunther Schuller’s Symphonic Triptych, Michael Fiday’s Three for One, three works set to the poetry of Dr. Maya Angelou by T. J. Cole, Jonathan Bailey Holland and Kristin Kuster, as well three new concertos for orchestra by composers Sebastian Currier, Thierry Escaich and Zhou Tian, which are featured on the Orchestra’s most recent commercial recording.
The CSO was the first American orchestra to make a world tour sponsored by the U.S. Department of State and continues to tour domestically and internationally, most recently to Asia in March 2017 and a three-week European tour in August and September of the same year. The CSO has performed at New York's Carnegie Hall 48 times since its debut there in 1917, most recently to rave reviews in May of 2014. In January of 2016, the Orchestra performed at New York’s Lincoln Center as part of the invitational Great Performers series.