Details
Posted: 25-Feb-22
Location: St. Louis, Missouri
Type: Full-time
Salary: Open
Scheduled Hours
37.5
Position Summary
The Assistant University Registrar is responsible for managing the delivery of SIS support services to students, faculty and staff within the Washington University community.
Job Description
Primary Duties & Responsibilities
Management
- Hires, trains and manages several non-exempt staff members primarily delivering services in transcript/verification services, Veteransâ™ benefits, graduation services, student records updates and general inquiries.
- Develops and coordinates delivery of training to administrative users of the Student Information System.
Graduation Services
- Monitors Intent to Graduate student submissions and process; ensure data quality and coordinate with partners to review and approve degree candidates.
- Manages degree conferral process.
- Manages relationship with diploma vendor, including invoices, diploma orders and quality assurance.
- Coordinates with Commencement and school event planners for diploma distribution.
Student Records Services
- Oversees transcript request fulfillment, including managing relationship with vendor, monitoring upgrades, continuity of service, and efficient processes within the Office of the University Registrar.
- Serves as backup certifying official for VA benefits.
- Manages processes by which student records are updated, including requests to correct/change studentsâ™ bio/demo data and maintenance of exchange program participantsâ™ records.
- Oversees response to verification requests, including via the National Student Clearinghouse and individual student inquiries.
Financial Oversight
- Together with Associate University Registrar, manage financial transactions as required to support diploma orders/replacement diploma requests, official transcripts, VA administrative allowances.
Other Standards and Expectations
- Performs other duties as assigned.
- Engages in professional development activities and study to improve professional skills and stay current on regulations and best practices.
Preferred Qualifications
- Previous supervisory/training experience highly preferred.
- College/University administration experience preferred.
- Works effectively in an environment in which the parameters change regularly; adjusts behavior to meet the needs of different people and situations.
- Communicates effectively and accurately.
- Displays attention to detail.
- Demonstrates logic, rationality and objectivity.
- Involves team members in solving problems and making decisions, obtains input from others, facilitates change, and inspires confidence and optimism.
- Empowers others through delegating key tasks/functions; establishes clear understanding of roles and accountabilities; setting clear expectations, providing feedback and guidance, holding people accountable.
Required Qualifications
Bachelor degree and three years of related experience.
Grade
G11
Salary Range
$49,000.00 - $83,800.00 / Annually
The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.
Pre-Employment Screening
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Benefits Statement
Washington University in St. Louis is committed to providing a comprehensive and competitive benefits package to our employees. Benefits eligibility is subject to employment status, full-time equivalent (FTE) workload, and weekly standard hours. Please visit our website at https://hr.wustl.edu/benefits/ to view a summary of benefits.
EEO/AA Statement
Washington University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration without regard to an individualâ™s sex, race, color, religion, age, disability status, protected veteran status, national or ethnic origin, gender identity or expression, sexual orientation. Women, minorities, protected veterans and the disabled are strongly encouraged to apply.
Diversity Statement
Washington University is dedicated to building a diverse community of individuals who are committed to contributing to an inclusive environment â“ fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
Applicant Instructions
When you are ready to apply, creating an account only takes a minute. Your account creates a candidate home page which we will use to communicate with you and allows you to apply for jobs and view your application statuses. The first page of the application offers two âœQuick Applyâ options. Quick Apply allows you to either use a previous application or create a new application using a resume to populate the work experience and education sections of your job application. If using a resume to populate your application, check to ensure the application fields populated accurately. You may skip the âœQuick Applyâ page by clicking âœNextâ at the bottom of the page. Documents may be uploaded in the My Experience section of the application. You also have the option to apply with a Linkedin feature, which allows you to apply by using your Linkedin profile to populate some of the job application fields.
